① Rental Details

1. The standard rental period is 3 nights and 4 days.
2. The rental period begins on the date the item is delivered or the date it is picked up in-store.
3. The return deadline is:

• Ship the item on the last day of the rental period (for postal returns), or

• Return during business hours (for in-store returns).

4. Please note that the wedding dress rental does not include a veil, gloves, bouquet, or shoes. These items can be added as optional accessories.

5. Please note that the tuxedo rental does not include a shirt, socks, leather shoes, or tie. These items can be added as optional accessories.
 

② Reservation & Payment

1. Reservations are confirmed after submitting a request through our designated form and after availability is confirmed.

2. Once the reservation is confirmed, the full rental fee must be paid within the specified deadline.

3. The reservation will be officially confirmed after payment has been received.

4. Changes to the size or item are generally not permitted after payment, unless availability allows.

③ Cancellation Policy

For cancellations:

・Up to 7 days before the rental start date: Free of charge
・After that: 100% of the rental fee

※Cancellation is not possible after the item has been shipped.
(Items are shipped 4 days before the rental start date.)

④ Late Return

1. If the item is returned after the deadline, a late fee of 30% of the rental fee per day will be charged.

2. If we are unable to contact the customer for more than 3 days, the item may be considered lost, and we may charge the full retail value of the item (equivalent to three times the rental fee).

⑤ Damage & Stains

1. Minor stains resulting from normal use will not incur additional charges.

2. However, repair costs or the retail price of the item may be charged in the following cases:

• Stains requiring special cleaning (wine, blood, etc.)

• Tears, damaged lace, or missing beads

• Strong cigarette or perfume odor

• Mud stains caused by rainy-day shooting

• Salt damage from seaside or riverside shooting

If the item is beyond repair, the full retail price (three times the rental fee) will be charged.

⑥ Prohibited Use

The following uses are prohibited:

• Outdoor use in rainy weather (without prior permission)

• Use at the sea, rivers, or sandy beaches

• Photo shoots with pets

• Excessive posing such as stepping on or dragging the dress

⑦ Shipping

1. Round-trip shipping costs are the responsibility of the shop.
2. Shipping is only available within Japan.

3. Any accidents during delivery will be handled within the compensation limits of the shipping company.

4. Please check the condition of the item immediately upon arrival.

⑧ Size Information

1. The listed sizes are for reference only.

2. Returns due to size mismatch are generally not accepted.

3. If necessary, paid pre-fitting is recommended.

⑨ Security Deposit

1. A ¥50,000 security deposit is required at the time of rental.

2. The deposit will be refunded after the item is returned and inspected, provided there are no issues.

3. If repair costs occur, they will be deducted from the deposit.

⑩ Loss or Theft

In the event of loss or theft, the full retail value of the item (three times the rental fee) will be charged.

Optional Protection Plans

① Stain Protection Package　+ ¥5,000

If you purchase the Stain Protection Package, the following costs will be waived:

• Stains removable by standard cleaning

• Minor loose threads

• Small decorative parts falling off

Not Covered

• Irreparable damage

• Large-area stains

• Damage caused by sea, rivers, mud, etc.

• Strong perfume or cigarette odors

• Loss or theft

If the damage falls outside the coverage, repair costs or the full retail value will be charged.

② Date Change Protection　+ ¥5,000

If purchased, the rental date can be changed once free of charge.

Conditions

• Changes must be requested at least 96 hours before the rental date

• The new date must be within 6 months

• The same outfit must be available

Not Covered

• After the item has been shipped

• Same-day changes

• If the item is unavailable on the new date